An FNP team member assisting someone through a headset

Contact Us

We’re here to help. Reach out to our team with any questions or to learn more about how we can support you or someone you care about.

Get in Touch

Whether you’re looking for support for yourself, a young person in your life, or simply have questions about our services, we’re here to help.

Family Navigation Project offers free navigation support to youth ages 11–29 and their families across the Greater Toronto Area. We help youth and families understand their options, navigate the mental health and addictions system, and connect with services and supports that may be right for them.

An FNP team member supporting a caller from a workstation

Who Can Contact Us?

A group of young people smiling together

Youth (Ages 11–29):

Looking for help for yourself? If you’re worried about your mental health or may have addictions concerns, or simply aren’t sure where to start, we’re here to help you understand your options and connect with support.

A caregiver comforting a young person

Families & Friends:

Supporting a young person through mental health or addictions challenges? We can help you explore options, find resources, and access support for both the youth and the people who care about them.

FNP team members leading a group presentation

Service Providers & Community Partners:

Working with a youth or their families? Together, we can explore available service, resources, and supports that may be helpful for your client.

What Happens When You Contact Us?

Reaching out is the first step. A member of our team will contact you by phone or email to learn more about your situation and discuss how we may be able to help.

Together, we can:

Explore available services, supports, and resources

Help you better understand your options

Identify possible next steps based on your needs

Answer questions about the mental health and addictions system

An FNP team member sharing navigation information during a meeting

Looking for Other Ways to Get Involved with FNP?

Interested in collaborating, partnering, or supporting the work of Family Navigation Project?

Crisis & Emergency Support

Family Navigation Project is not a crisis response service. If you are experiencing a medical emergency, please call 911 or visit your nearest emergency department. If you are in crisis or need immediate support, the following resources are available.

Crisis Services Canada

Call: 1-833-456-4566 — 24 hours a day, 7 days a week

Text: 45645 — 4:00 PM – Midnight ET

Kids Help Phone

Call: 1-800-668-6868 — 24 hours a day, 7 days a week

Text: 686868 — 24 hours a day, 7 days a week

FNP team members reviewing navigation information together Ready to Reach Out?

No youth or family should feel lost in the mental health & addictions system.

Whether you’re seeking support for yourself, a young person in your life, or a client you support, our team is here to help you understand your options and navigate next steps.

1-800-380-9FNP (9367)

familynavigation@sunnybrook.ca

Ready to Reach Out?

A person holding a Family Navigation Project brochure

We’re ready to listen, guide, and help you take the next step.

Have questions? Visit our FAQs to learn more

Join our Family Navigation Project community now