Youth (Ages 11–29):
Looking for help for yourself? If you’re worried about your mental health or may have addictions concerns, or simply aren’t sure where to start, we’re here to help you understand your options and connect with support.
Get Started
Whether you’re looking for support for yourself or someone you care about, we’re here to help you understand your options and take the next step.
Is FNP Right for Me?
Family Navigation Project helps youth and families find their way through the mental health and addictions system.
Family & Friends:
Supporting a young person through mental health or addictions challenges? We can help you explore options, find resources, and access support for both the youth and the people who care about them.
You May Benefit From Navigation If...
You’re not sure where to start and feeling overwhelmed
You’re a young person looking for support on your own
You’re not sure what kind of support is right for you
You’re supporting a young person who isn’t ready to seek support for themselves
You’re looking for other options while you wait
You’re connected to services but still feel stuck
What Happens Next?
Every journey is different, but the process of getting started is straightforward.
Reach Out
Connect with us via phone or email.
Intake
Complete a screening call with our Intake Coordinator.
Introduction Call
Complete a needs assessment call with a Family Navigator.
Resource Match
Your Navigator helps match your needs with resources and services that are the right fit for you.
Ongoing Support
Your Navigator continues to support you for as long as you need. You can reconnect with FNP at any time.
Still Thinking About It?
You don’t need to have everything figured out before reaching out. If you’re wondering whether FNP might be able to help, give us a call or send us an email. We can talk it through with you and help you decide what makes sense next.
FNP is a virtual service for the Greater Toronto Area, with support available by phone, email, and video calling.
FAQs
Find answers to common questions about Family Navigation Project.
What does FNP do, and what is mental health & addictions navigation?
FNP helps youth and families find their way through the mental health and addictions system. While FNP does not provide treatment or crisis response, it connects youth and families to a Family Navigator who helps them figure out where to go, who to talk to, and what services or resources might be the best fit.
Family Navigators work closely with each youth and family to identify service and resource options to help them access the care they need. FNP refers to this kind of support as mental health and addictions navigation, supporting youth and families in accessing timely and appropriate care.
FNP's vision is that no youth or family feels lost in the mental health and addictions system.
How long can I receive support from FNP?
There is no time limit to navigation. FNP understands each person's journey is different, so FNP stays involved until each youth and their family are connected to the right services.
Who can use FNP services?
Youth ages 11 to 29 years can reach out directly on their own.
- Caregivers and/or Family of Choice: Anyone helping or supporting a youth can also reach out to FNP, including parents, siblings, partners, friends, extended family, and service providers.
- Location: Anyone living in the Greater Toronto Area: Durham, Halton, Peel, Toronto, and York.
How much does it cost to connect with FNP?
FNP is offered free of charge, thanks to the generosity of our donors.
Do I need a referral, diagnosis, or OHIP card to access FNP?
No. No referral, formal diagnosis, or OHIP card is required to access FNP.
How is navigation provided?
Navigation is provided mainly by phone and email. If you need extra supports, such as language or accessibility supports, connect with FNP to explore options.
Anyone can connect with FNP by phone at 1-800-380-9FNP (9367) or by email at familynavigation@sunnybrook.ca.
If I have used FNP in the past, am I able to use the service again?
Yes. If you find yourself, or someone you are supporting, needing more or different navigation support, you are welcome to contact your Navigator or connect with us by phone or email.
How does FNP protect my personal information?
At FNP, protecting your privacy and confidentiality is very important. When you begin navigation services, our Intake Coordinator will review the Agreement to Service with you, including confidentiality and how we work together.
Learn more by reading our Agreement to Service.
Still have a question? We’re here to help. Contact us →
